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IIA Family Friendly ISP Program.

WebGate Networking Solutions is pleased to be a participant in the Internet Industry Association's "Family Friendly ISP" program. Australian ISP's bearing this seal have agreed to comply with the IIA Codes of Practice. The Codes of Practice are registered with and monitored by the Australian Broadcasting Association (ABA). For more information on the Family Friendly ISP program, please go to this page: http://www.iia.net.au/guideuser.html

How to Obtain a Scheduled Filter

The Links below will lead you to all relevant information as well as an opportunity to purchase

CONTENT KEEPER | CYBER PATROL | CYBER SENTINEL | CYBERSITTER | EYEGUARD
INTERNET SHERIFF | NET NANNY | N2H2 | WEBSENSE | SMART FILTER | X-STOP

Content-Filtering Information

Supervision of children's access to the internet is important to prevent children form accessing offensive material. For more information on procedures for parents to control children's access, please click: http://www.iia.net.au/guideuser.html

• Netalert: Community advisory body on Internet content recently established by the Australian Government. 
http://www.netalert.net.au 

• Cyberangels. American-based Internet safety organisation which offers personalised assistance dealing with Internet stalkers 
http://www.cyberangels.org 

• Childnet. Non profit organisation working around the world to help make the Internet appropriate for children. 
http://www.childnet-int.org

Email  - Spam Filters

Email filters are programs which seek to minimise the receipt of unsolicited email which may or may not promote offensive material. For more information, please click:
http://www.iia.net.au/guideuser.html

Consumer Rights

The Telecommunications Industry Ombudsman (TIO)
The TIO is an independent non-government scheme. It is not a consumer advocate, but rather a service to help consumers and telecommunications companies resolve disputes.
 
The role and powers of the TIO are included in the Telecommunications (Consumer Protection and Service Standards) Act 1999. Copies of this Act are available from the Commonwealth Government.
 
Website: www.tio.com.au 
 
The Department Of Fair Trading
The Departments of Fair Trading in each Australian State or Territory aim to educate both consumers and traders of their obligations and responsibilities to each other. 
 
The Australian Broadcasting Association (ABA)
The Australian Broadcasting Authority can be contacted to complain about the offensive nature of online material. For procedures and avenues to make a complaint to the ABA, please click: http://www.iia.net.au/guideuser.html
 
These Departments are available for consumer complaints and dispute resolution. 
 
Visit the Department site in your state: NSW |VIC | SA | WA | QLD | TAS
 
Further Important Information for Internet Users

Further important information from the IIA for internet users can be found at: http://www.iia.net.au/guideuser.html

* All intellectual property rights and other proprietary rights in or related to the Seal are and remain the property of the IIA.